Verified by Visa FAQ

CoastalStates Bank participates in the Verified by Visa (VBV) program. VBV is a way to secure your CoastalStates Bank Visa® Local Rewards Debit Card when shopping online.

Register Your Card Today


Why should I sign up for Verified by Visa?
Visa offers comprehensive fraud protection, but Verified by Visa goes even a step further, adding an extra layer of security at the point where you enter CoastalStates Bank Visa®Local Rewards Debit Card information online. The service helps prevent unauthorized online use before it happens.

Doesn't Visa already protect my card from theft and fraud?
Visa's multiple layers of protection give you an extraordinary level of security, so you can feel confident whenever and wherever you use your CoastalStates Bank Visa® Local Rewards Debit Card. Verified by Visa is only one part of the five-layer system to prevent, detect, and resolve security issues. Specifically designed to make online shopping experiences safer and more secure, Verified by Visa gives you extra control over your Internet transactions.

Can I use Verified by Visa with any Visa card I have now?
Verified by Visa is designed to protect the CoastalStates Bank Visa® Local Rewards Debit Card(s) that you already have.

Shopping with Verified by Visa

How do I shop with Verified by Visa?
When you pay with your CoastalStates Bank Visa® Local Rewards Debit Card, the Verified by Visa service launches automatically at participating online stores. After you enter the card number and submit your order, a Verified by Visa window will appear and your card issuer will display an authentication page.

Tips for Safe Online Shopping

Reduce your risk and shop safely online: (From

  1. Make sure your computer has a firewall and that your Anti-Virus and browser programs are up to day.
  2. If you use a public computer, make sure to shut down the browser fully before leaving the computer.
  3. When shopping online, stick to merchants that have a trustworthy reputation. Read their privacy policy (if you can't find it, that may be a red flag) and find out what security features are in place.
  4. Never respond to suspicious emails or click on links inside questionable messages. If an offer sounds too good to be true, it probably is. Get more information about email safety and learn how to spot fraudulent messages and websites.
  5. Seek out safety symbols, including the padlock icon in your browser's status bar and "s" after "http" in the URL, or the words "Secure Sockets Layer (SSL)." These are your assurance that only you and the merchant can view your payment data.
  6. Craft strong passwords with more than six characters and try to mix numbers and letters. Use a new password for each site-and keep it to yourself. Never use one-click shopping on a public computer.
  7. Not sure whether an online merchant is trustworthy? When in doubt, check with the Better Business Bureau.
Watch for spyware

Spyware is software that consumers unknowingly install on their computers. Once installed, it can be used to track online usage and personal information. You can do a number of things to keep spyware off your system.

  1. Keep your computer current with the latest operating system, install updates and patches, and select the highest security setting possible on your browser to prevent unauthorized downloads.
  2. Download only from sites you know and trust; some free applications may be fronts for getting spyware onto your system. Take time to read the fine print too. If you can't understand the licensing agreement, don't download the software.
  3. Enable a pop-up blocker on your browser. Don't click any links inside a pop-up window, as they can install unwanted software. Instead, get rid of pop-ups by clicking the "X" icon on the title bar.
  4. Buy anti-virus and anti-spyware software from a reputable vendor, keep it up-to-date, and use it to do regular scans of your computer.